949 Government Dr.
Denham Springs, LA 70726
ph: 225.664.9343
fax: 225.664.9344
director
Louisiana Transit Network
Local - 2 2 5 . 6 6 4 . 0 3 4 6
8 8 8 . 7 9 9 . 6 4 8 5
DESCRIPTION OF SERVICE
Demand response non-emergency transportation. Our fleet includes handicapped accessible vehicles. Curb to curb service is provided, on a first come first serve basis. If the participant needs assistance stepping on or off the van, the driver may assist in this capacity if requested to do so.
SERVICE AREA
The service area includes all of Livingston Parish.
DAY AND HOURS OF SERVICE
Monday - Thursday 7:30am - 2pm
(vehicles MUST return to garage no later than 2pm)
Fridays 7:30 - 12noon
(vehicles MUST return to garage no later than 12noon)
* We ask that doctors appointments be made from 9:30 to 11:00 am
Please schedule accordingly. We observe state holidays. Transportation will not be available on these days.
RESERVATIONS, SCHEDULING AND CANCELLATIONS
Trips may be scheduled a minimum of two days in advance. All other trips will be scheduled on based on available space. The dispatcher will help to arrange appointments if you request this service.
IMPORTANT: When your trip is scheduled, the dispatcher will tell you what time to be ready for pick up and passengers MUST be ready to go, as drivers have no time to wait for you to "get ready." Our standard wait time is three (3) minutes.
CANCELLING A TRIP
You MUST call before 8:00am on the day of the trip (or earlier). After two "no shows" or "no call in to cancel" you will be required to call the dispatcher the morning of pick up for confirmation or you will not be picked up.
PASSENGER ASSISTANCE
Drivers are not allowed to 'lift' passengers. If special assistance is needed, passengers must provide an escort. Only one escort per passenger, unless special conditions warrant more. Escorts ride free under ADA regulations.
RATES: In Livingston Parish
For any citizen over the age of 60 there is no fee, although we do ask for a suggested donation of $1.00.
Copyright 2011 Livingston Council on Aging. All rights reserved.
949 Government Dr.
Denham Springs, LA 70726
ph: 225.664.9343
fax: 225.664.9344
director